Responsible Gambling
At BSB007 Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, tools, and resources available to help you stay in control.
Last updated: June 2026
Our Commitment
BSB007 Casino operates in accordance with Australian gambling regulations and is dedicated to promoting responsible gambling practices. We actively support initiatives that help prevent problem gambling and provide assistance to those who may be experiencing difficulties.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Find it difficult to stop or cut back on gambling
- Gamble to escape stress, anxiety, or depression
- Lie to family or friends about your gambling habits
- Borrow money or sell possessions to fund gambling
- Feel restless or irritable when not gambling
- Chase losses in an attempt to win back money
- Neglect work, family, or personal responsibilities due to gambling
If any of these signs apply to you or someone you know, we strongly encourage seeking help immediately.
Responsible Gambling Tools
BSB007 Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period.
Session Time Limits
Set a maximum duration for your gaming sessions. Once your session limit is reached, you will be automatically logged out of your account.
Loss Limits
Define the maximum amount you are willing to lose within a set time period. This helps prevent chasing losses and keeps your spending within a comfortable range.
Reality Checks
Enable periodic on-screen reminders that display how long you have been playing and how much you have spent during your current session.
Self-Exclusion
If you feel you need a break from gambling, you can request a self-exclusion period of 6 months, 1 year, 2 years, or permanently. During this period, you will not be able to access your account or receive any promotional communications from us.
To activate self-exclusion, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: 1800 007 007 (toll-free within Australia, available 24/7)
Account Cooling-Off Period
You can request a temporary break from gambling for 24 hours, 48 hours, 7 days, or 30 days. During this time, your account will be suspended and you will not be able to place any bets.
National Self-Exclusion Register
Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed online wagering services in Australia in one simple step. Registration is free and can be completed online.
Visit BetStop: www.betstop.gov.au
BSB007 Casino is fully compliant with BetStop requirements. If you register with BetStop, your BSB007 account will be suspended in accordance with regulatory obligations.
Protecting Minors
BSB007 Casino strictly prohibits gambling by persons under the age of 18. We conduct thorough age verification checks on all new accounts. It is illegal for anyone under 18 years of age to gamble in Australia.
If you share a device with minors, we recommend using parental control software to prevent access to gambling websites. The following tools can help:
- Net Nanny — parental control and content filtering software
- CYBERsitter — internet filtering for families
- GamBlock — blocks access to gambling websites on your device
Support and Help Resources
If you or someone you know is struggling with gambling, free and confidential support is available across Australia. We encourage you to reach out to any of the following organisations:
Gambling Help Online
Free, confidential support available 24 hours a day, 7 days a week.
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free call, 24/7)
- Online chat available on the website
Lifeline Australia
Crisis support and suicide prevention services.
- Website: www.lifeline.org.au
- Phone: 13 11 14 (24/7)
Beyond Blue
Mental health support for anxiety, depression, and related issues.
- Website: www.beyondblue.org.au
- Phone: 1300 22 4636 (24/7)
MoneySmart
Financial guidance and tools for Australians experiencing financial difficulty related to gambling.
- Website: moneysmart.gov.au
National Debt Helpline
Free financial counselling for people in financial difficulty.
- Website: ndh.org.au
- Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm AEST)
Tips for Gambling Responsibly
- Set a budget before you start and stick to it
- Only gamble with money you can afford to lose
- Never chase your losses
- Take regular breaks during gaming sessions
- Do not gamble when you are upset, stressed, or under the influence of alcohol
- Balance gambling with other leisure activities
- Keep track of the time and money you spend gambling
- Treat gambling as entertainment, not as a source of income
Our Responsible Gambling Policy
BSB007 Casino regularly reviews and updates its responsible gambling practices to ensure compliance with Australian regulations and industry best standards. Our team is trained to identify signs of problem gambling and to provide appropriate support and referrals to players who may need assistance.
We do not target vulnerable individuals in our marketing communications and we comply fully with the Interactive Gambling Act 2001 (Cth) and all applicable state and territory gambling legislation as updated through June 2026.
Contact Our Responsible Gambling Team
If you have any questions about our responsible gambling tools or need immediate assistance, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon on our website
- Phone: 1800 007 007 (toll-free within Australia, available 24/7)
Your wellbeing is our priority. Please gamble responsibly.
